Frequently asked questions
Let’s get you some help
Some of the questions you might have and answers you might need.
All FAQs
How do I pay my premiums?
Please refer to our premium payment methods.
Can I pay my premium if the due date has passed?
Yes, we provide a 30-day grace period from the premium due date.
Can I have a third party pay the premium on my behalf?
Yes, that’s no problem. Please complete and submit the "Special Arrangement of Premium Payment Application Form" to us so we can give prior approval (for security reasons and to protect your account).
My premium is due tomorrow. Can I use the PPS bill payment service?
Yes. And remember, we also offer a 30-day grace period.
Need help with your claim?
No problem. These are the different ways we can help and support.
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