Remarks
The above claims procedure is for reference only. For more details, please refer to the relevant policy provisions. FWD reserves the right to amend these requirements or seek additional information to support each claim.
1
Collect supporting documents
2
Fill out the claim form
3
Send in documents
1
Collect supporting documents
-
Death Certificate (to be returned after being certified)
-
The Deceased’s Identity Card
-
The Beneficiary’s Identity Card
-
Policy documents
-
Related Newspaper Articles (if applicable)
2
Fill out the claim form
-
Death Claim Form
To be completed by the Beneficiary.
-
Death Claim - Attending Physician's Statement
To be completed by the last attending doctor if the death occurred within the first three policy years.
3
Send in documents
By Email
By Mail
-
12/F, Fortuna Business Centre, No. 301-355, Avenida Comercial De Macau
Submission Timeline
- Please provide written notice of the claim.
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