All Receipts
Referral for Physiotherapy
Policyholder's Identity Card
12/F, Fortuna Business Centre, No. 301-355, Avenida Comercial De Macau
Drop your documents at our customer service centre (Find the address here)
Please submit the completed claim form with required supporting documents to us within 90 days from the date of consultation/treatment.
We will offer an initial response within 3 working days for an enquiry on the claimable amount estimate and reimbursement limit.
Remarks
The above claims procedure is for reference only. For more details, please refer to the relevant policy provisions. FWD reserves the right to amend these requirements or seek additional information to support each claim.