Hospitalization plans /
Personal Accident Insurance
Claims payments up to MOP$3,000
* Terms and conditions apply. FWD may expand this service to more claim types in future
You can submit your claims via different channels. Once your claim is approved, you will receive an SMS confirmation from FWD.
Click the link on the SMS and enter your ID/ Passport number, and you will receive a QR code and a settlement letter.
Show your QR code to the staff at any 7-Eleven store in Macau. Once confirmed, you will receive your claim in cash right away!