We are here FOR YOU

Changing the way people feel about insurance

At FWD we have a vision to change the way people feel about insurance. We’re led by our customers and driven by digital technology. This isn’t the way insurance usually feels. But we’re not your usual insurance company.

Changing the way people feel about insurance

Celebrate living with us

Do you have your own #CelebrateLiving story? With our passion to protect your health and wealth, we hope to empower you to “press play” on your passion and live life to the fullest without hesitation.

Don’t wait for someday. #PressPlayWithFWD today!

Get to know us

A new kind of cover

Protect what’s important to you with more coverage, fewer exclusions, and greater peace of mind

Straightforward claims

Fast approval, easy pay-outs, dedicated claims ambassadors. We’re doing all we can to make the process smoother, and easier

A digital experience

We’re bringing our brand to life with faster, smarter insurance. From paperless claims to our comprehensive ‘e-service'

We're taking a new approach to claims

We offer a range of complimentary services and support for customers making a claim. That’s the FWD difference.

About FWD Macau

FWD Macau is part of the FWD Group, a pan-Asian life insurer with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. FWD is a top 1 life insurer by premium growth income in Macau^*. FWD Macau provides a suite of life and medical insurance products.

The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information about FWD Macau, please visit www.fwd.com.mo.

^*Source: Provisional Statistics of Life Insurance in Macau, January to December 2022, Autoridade Monetaria de Macau.

Protect what’s important to you

Life insurance

Our products include individual life insurance, medical and critical illness protection plans, savings plans, retirement plans, and investment-linked insurance.

FWD Financial Limited
It is an appointed and licensed insurance agent of FWD Life Insurance Company (Bermuda) Limited (Licence no. FA2568).
Flat H, 15/F, Fortuna Business Centre, No. 301-355, Avenida Comercial De Macau ,Macau
Tel +853 8988 6060 | Fax +853 8988 6100

Our factsheets

Take a look at our factsheets with all the need-to-know information about FWD.

Our corporate governance

We’re building a culture of integrity with a robust framework to ensure we do the right things right.

Our partnerships

We know that sustainable success comes from investing in people, in ideas and in partnerships. So as we expand our footprint and grow our brand, we’re also growing new networks and relationships.

Our Community Care programme

Since our launch, we’ve been striving to support the community and build long term partnership with charities and organisations to create positive changes in the society.

Our Community Care programme

Awards

We’re proud of our people, our projects, and our dynamic working environment. Our awards shine a spotlight on some of our greatest success stories - as well as the hard work that got us there.

HR Partner Award

Jobsdb Hong Kong

Financial Institution Awards 2023

Bloomberg Businessweek

Loyalty & Engagement Awards Hong Kong 2023

Marketing Magazine

Award for Excellence in Finance 2023

Ming Pao

At FWD, we know that if you think differently, you’ll do differently. So I’m incredibly proud of our inspiring vision, our portfolio of products and the new standards we’re setting in customer experience. I’m also hugely proud of our team and their commitment to challenging the old ways and going where our customers want to go. The industry here in Hong Kong is one of the most dynamic in the world, and here at FWD, we’re at the heart of it all – changing the way people feel about insurance.

Mr. Ken Lau

Managing Director, Greater China, and Chief Executive Officer, Hong Kong

Want to join us?

We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision to change the way people feel about insurance.

Want to join us?